Privacy Policy

Last Updated: February 2026

PrimeTech Heating and Cooling ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Service requests and messages
• Property address (when scheduling service)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and provide HVAC services
• Send appointment confirmations and reminders
• Communicate about our services and promotions (with your consent)
• Improve our website and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., scheduling software)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.